New Features
The new tagging feature is designed to simplify how work history is organized and accessed. This update not only simplifies record-keeping but also empowers users to make quicker, more informed decisions based on comprehensive historical data.
At managemate, we understand the challenges most condominium boards and managers face: from staying on top of routine maintenance to advancing capital projects and resolving urgent incidents. It’s time consuming to sift through emails, files and folders looking for information needed for decision making. For instance, deciding whether to repair a broken boiler for $5,000 or replace it for $25,000 requires the ability to access the history of past repairs, service records, and warranty details about that boiler. This history is frequently buried or lost altogether.
To overcome these challenges, we're giving board directors and their managers a way to see the history of the repairs, maintenance, and other work that they've tackled over the years, in a simple timeline style view. This will not only simplify record-keeping and save boards and managers time from digging through their records, but we're also empowering boards and managers to make quicker, more informed decisions based on a comprehensive view of their historical data.
Condominium management isn't simple. Work is performed by a variety of vendors and there are many stakeholders involved, from unit owners, tenants, trades, property staff, and board members. Every request, incident, repair and capital project involves working with several stakeholders, each of whom create or share documents and records pertaining to the work they've performed or the item their responsible for. Over time, this data forms the historical record of a property. It's essential for future decision making because without it, decisions about how to deal with disputes, repairs or replacement work is made in a vacuum, leading to inconsistent and patchy results.
Despite the importance of a property's historical data, it is usually scattered or locked away in the minds of current management and board members. Not only does this make it difficult for current board members and managers to make good decisions, this makes continuity difficult when there’s board or management turnover. Information that is saved in email accounts or file folder systems lack context, such as completion status or satisfaction with outcomes. Was a quote that was saved in a file folder ever approved? Why did the board choose the vendor with the highest quote? The gaps that form in a property's historical data leave a lot to be desired. Effective decision making requires a better approach for saving and retrieving a property's historical data.
With our new tagging feature, condominium boards and their management staff will be able to create and apply custom tags to their records. All record types including documents, invoices, projects, and activities, can be labeled with one or more tags.
Clicking on a tag will display a timeline of the documents, invoices, projects and activity records relating to that tag.
Each tag will belong to one of four groups:
managemate’s tagging feature is more than a technical upgrade—it’s a strategic enhancement designed to empower condominium boards and property managers to achieve better organizational outcomes. By providing a clearer, more accessible, and visually intuitive view of a condominium's work history, we help our clients improve their operational efficiency and make more informed and quicker decisions. This helps condominiums get better results from their efforts and maintenance fees.
We’re looking forward to your feedback on this new feature and are excited to see how it will transform your condominium board and management practices.
May 15, 2024
At managemate, we understand the challenges most condominium boards and managers face: from staying on top of routine maintenance to advancing capital projects and resolving urgent incidents. It’s time consuming to sift through emails, files and folders looking for information needed for decision making. For instance, deciding whether to repair a broken boiler for $5,000 or replace it for $25,000 requires the ability to access the history of past repairs, service records, and warranty details about that boiler. This history is frequently buried or lost altogether.
To overcome these challenges, we're giving board directors and their managers a way to see the history of the repairs, maintenance, and other work that they've tackled over the years, in a simple timeline style view. This will not only simplify record-keeping and save boards and managers time from digging through their records, but we're also empowering boards and managers to make quicker, more informed decisions based on a comprehensive view of their historical data.
Condominium management isn't simple. Work is performed by a variety of vendors and there are many stakeholders involved, from unit owners, tenants, trades, property staff, and board members. Every request, incident, repair and capital project involves working with several stakeholders, each of whom create or share documents and records pertaining to the work they've performed or the item their responsible for. Over time, this data forms the historical record of a property. It's essential for future decision making because without it, decisions about how to deal with disputes, repairs or replacement work is made in a vacuum, leading to inconsistent and patchy results.
Despite the importance of a property's historical data, it is usually scattered or locked away in the minds of current management and board members. Not only does this make it difficult for current board members and managers to make good decisions, this makes continuity difficult when there’s board or management turnover. Information that is saved in email accounts or file folder systems lack context, such as completion status or satisfaction with outcomes. Was a quote that was saved in a file folder ever approved? Why did the board choose the vendor with the highest quote? The gaps that form in a property's historical data leave a lot to be desired. Effective decision making requires a better approach for saving and retrieving a property's historical data.
With our new tagging feature, condominium boards and their management staff will be able to create and apply custom tags to their records. All record types including documents, invoices, projects, and activities, can be labeled with one or more tags.
Clicking on a tag will display a timeline of the documents, invoices, projects and activity records relating to that tag.
Each tag will belong to one of four groups:
managemate’s tagging feature is more than a technical upgrade—it’s a strategic enhancement designed to empower condominium boards and property managers to achieve better organizational outcomes. By providing a clearer, more accessible, and visually intuitive view of a condominium's work history, we help our clients improve their operational efficiency and make more informed and quicker decisions. This helps condominiums get better results from their efforts and maintenance fees.
We’re looking forward to your feedback on this new feature and are excited to see how it will transform your condominium board and management practices.
